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I have disabled modem and router and re-powered both. 7500 series smart tv recognizes my home\u0027s wireless network, but will not connect.

I have turned off all firewalls just to see if that would let me connect. Strangely my new Samsung Blu Ray e5900 connects to the same network just fine (as do my PC, ipads, iphones, guests' devices, etc...). I have tried automatic and manual ip address inputs.

nothing worked I called Samsung Support, rep sounded irritated all through and was of no help, she had me do a soft reset (under self diagnosis) .....

the issue with this is that it only resets the TV and not the network settings Here is the solution .........

Wired was working so i try to update firmware, try reset settings, try to change network ssid, password, wep/wpa/no password, try 2.4hz, 5 ghz , guest ssid...

nothing worksalso try online assistance result in :"the issue would be with the internal tv wi-fi adapter""ok can i reset wifi settings""no its impossible""you need to file online service request"....

7500 series smart tv recognizes my home's wireless network, but will not connect.

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